We may update this privacy statement from time to time. If we change our privacy statement, we will post the revised statement on the applicable Mark Electronics Services. The revised privacy statement will supersede and replace any previous privacy statements effective as of the date on which the revised statement is posted. Your continued use of the Mark Electronics Services after such change represents and confirms your consent and agreement to any such changes.

Information we collect

We collect different types of information, including both personal and non-personal information. “Personal information” is information that can be used to individually identify you, including your name, postal or physical address, telephone number, e-mail address, and other information you have provided or is required to carry out a transaction, provide a service or deliver a product. Depending on where you live, personal information may also include your real-time location, your device’s Internet Protocol (IP) address or unique device identifier (UDI). We may collect and store information you or others provide in community discussions, chats, and correspondence received through the Mark Electronics Services or sent to us directly.

Portions of our Mark Electronics Services may only be accessible if you register. When you register we may ask you to provide a user name and password. We may retain this information to remember you when you log in. This information may be linked to other information that we collect while you are on the Mark Electronics Services.

Prospective employees may submit information to apply for employment with our corporate parent (Western Digital Corporation) or affiliates, by visiting the Careers page, which may be operated by an authorized vendor. Information collected through an online job application may include name, address, telephone and fax numbers, email address, education history, military service, immigration status and employment history or other information. Information provided through this process is subject to the privacy policy of the Third-Party Service vendor, which you should review before providing information.

The collection and use of your personal information may be necessary for us to provide you with a product or service, communicate with you, or maintain our relationship with you. Please note that if you choose not to provide us with personal information, we may not be able to provide these things to you, in part or at all.

We also collect other non-personal types of data, including device information such as the type of browser or operating system used and software usage statistics. We use this data, and may compile and analyze the data, in order to improve products and services and to personalize your experience with us. Examples of non-personal information include hardware configuration, computer or device characteristics and connection information such as browser type, version and time zone setting, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through and from our websites including date and time, cookie number, and the products you viewed, searched or purchased.

How we collect information

Much of the personal information we collect is collected online or through our software applications but we may also collect personal information off-line in connection with our providing or servicing Mark Electronics Services, such as through customer service call centers, at in-person events, and through postal mail (such as rebate or warranty cards you send to us via mail).

Personal and non-personal information collected through one Mark Electronics product or service may be combined with information collected through or in connection with another Mark Electronics product or service.

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